NHTSA Data Explorer
Mercedes-Benz Sprinter 1500
Data refreshed May 30, 2026
Select a model year to filter results to that year of the Mercedes-Benz Sprinter 1500.
Complaints
42
Active records
Recalls
65
Active records
TSBs
356
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
0
Crashes
4
Fires
2
Top reported issues — Mercedes-Benz Sprinter 1500
Click a category to expand its values.
Condition issue
Operating state
Braking behavior
Driver assistance issue
Steering behavior
Performance issue
Reporting mechanism
Fluid issue
Transmission/drivetrain behavior
Safety restraint issue
Thermal issue
Engine behavior
HVAC behavior
Infotainment behavior
Lighting behavior
Safety restraint behavior
Starting behavior
Recent filings
The 10 most recent filings for each type.
2024 MERCEDES-BENZ SPRINTER 1500
Filed Dec 10, 2024
VEHICLE WAS SITTING IN PARK RUNNING, AFTER 2 MINUTES I HEARD A POP AND IT POPPED OUT OF PARK INTO DRIVE AND SPED OFF RUNNING INTO A WALL.
2023 MERCEDES-BENZ SPRINTER 1500
Filed Oct 17, 2024
The contact drives a company owned 2023 Mercedes-Benz Sprinter. The contact stated that while driving at an undisclosed speed, the crosswind stabilization system briefly activated, automatically applying the brakes and steering the vehicle in the direction the system believed was necessary to counter a strong crosswind. However, the contact stated that he was not driving through a crosswind when the system activated and that the failure had since become a regular occurrence. The crosswind…
2021 MERCEDES-BENZ SPRINTER 1500
Filed Sep 2, 2024
The Distronic Cruise Control stops working and then will start working again several times on long trips. After research it appears if the radar doesn't detect anything in front of your vehicle for an hour it thinks it is inoperable and and shuts the Distronic Cruise Control off and it cannot be reengaged. If it detect a vehicles in front of you for four minutes or more it will reset the radar and your Distronic Cruise Control can be turned on again. This is dangerous as it requires you to…
2021 MERCEDES-BENZ SPRINTER 1500
Filed Aug 12, 2024
Vehicle is unable to move apparently because of a design flaw that allows water to travel down cables into the EIS as described here [XXX] and here [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 MERCEDES-BENZ SPRINTER 1500
Filed Jun 7, 2024
On long trips (when you need cruise control the most) the adaptive cruise control will (seemingly at random) stop working with a warning about the active distance assist and active brake assist. It has happened in all situations from heavy traffic to long distances of no other cars on the road. It stays non-functional for anywhere from a few minutes to several days. It has happened many times. The dealers are clueless. Saying nonsense like I'm not aware of this problem. even though the…
2022 MERCEDES-BENZ SPRINTER 1500
Filed Apr 3, 2024
The component that has failed has been the tread wearing out and as well as the 'layers' of the tire literally started to peel almost the size of a quarter. I am extremely uncomfortable to drive on the highway, knowing these tires are this early on starting to fall apart. The problem was confirmed by a dealer however neither the dealer or KUMHO wants to accept responsibility. These specific tires are meant for 6 years or 70k miles and this problem started around 29k miles. There were no warning…
2019 MERCEDES-BENZ SPRINTER 1500
Filed Feb 20, 2024
After vehicle was placed in park it rolled by it self and damaged garage door to a property. Also I have a recording of vehicle rolling after placed in park. Vehicle has been at dealer for last 4 weeks and they can not duplicate problem according to them. no warning lamps
2019 MERCEDES-BENZ SPRINTER (VS30)
Filed Dec 23, 2023
At approximately 104 miles into a recent trip in our RV, while traveling at highway speed under cruise control, we noticed a strange odor. Almost at the same moment we immediately lost engine and braking power. The check engine light came on. We then noticed smoke coming from the engine compartment and noxious fumes had begun to enter the cabin area. After pulling to the side of the highway by use of the emergency brake, we were able to exit the vehicle. Flames could be seen coming from the…
2021 MERCEDES-BENZ SPRINTER 1500
Filed Sep 29, 2023
Fuel pump recall July 5. No resolution. Vehicle deemed unsafe per recall. Please advise. Have contacted Mercedes Benz and also local dealer. No resolution at this time. What are the next steps?
2021 MERCEDES-BENZ SPRINTER 1500
Filed Sep 15, 2023
This recall has been outstanding since July. It is now 2 months later and there is no remedy or repair noted for this safety concern. What are the next steps for resolution of this situation?